Terms & Conditions

These Terms & Conditions ('Terms') govern your access to and use of the v77 website, mobile interface, and all associated services (collectively, the 'Platform'). By registering an account or continuing to use the Platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

1. Eligibility and Age Requirement

To register and use v77, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age. We do not accept registrations from individuals under 21.
• You must be accessing the Platform from a jurisdiction where online gaming is not explicitly prohibited.
• You must provide accurate, complete, and current personal information during registration and KYC verification.
• You must not be an employee, contractor, or family member of a v77 employee acting in a capacity that would create a conflict of interest.

2. Account Registration and Security

Creating Your Account

Each player is permitted to hold only one account on v77. Duplicate accounts are strictly prohibited and will result in the permanent suspension of all associated accounts and the forfeiture of any outstanding balances. During registration, you are required to submit a valid phone number, a unique username, and a strong password. v77 reserves the right to verify your identity at any time through a KYC process, which may require submission of a government-issued photo ID, proof of address, and verification of your payment method.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. v77 will not be liable for any losses resulting from unauthorized access to your account due to your failure to keep your login details secure. If you suspect unauthorized access, you must contact our support team immediately at [email protected]. v77 uses industry-standard SSL encryption to protect data in transit, but you are advised to use a strong, unique password and enable any available two-factor authentication.

3. Deposits and Withdrawals

v77 supports a range of convenient payment methods suited to the Bangladesh market. All financial transactions must be made in Bangladeshi Taka (BDT). Accepted payment channels include:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Internet banking: Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank
• Minimum deposit: ৳500. Minimum withdrawal: ৳1,000.
• Withdrawals are processed within 24 hours of approval, subject to successful KYC verification.

4. Bonuses and Promotions

Welcome Bonus

New players may be eligible for a welcome bonus upon their first qualifying deposit. The welcome bonus is subject to a wagering requirement (rollover) that must be completed before any associated winnings can be withdrawn. The specific wagering requirement, eligible games, minimum odds, and time limits applicable to each bonus will be clearly stated in the relevant promotion page or notification at the time the bonus is issued.

General Bonus Rules

Bonuses are non-transferable and cannot be exchanged for cash directly. Only one bonus may be active on your account at a time. v77 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. In the event of a discrepancy between a promotion page and these Terms, these Terms shall prevail. Bonus abuse — including but not limited to opening multiple accounts to claim a bonus, using automated or scripted play, or exploiting system errors — will result in forfeiture of the bonus and potential account suspension.

Free Spins

Free spins awarded as part of a promotion are valid only on the specified game(s) and must be used within the validity period stated at the time of issue. Any winnings from free spins are credited as bonus funds and are subject to the applicable wagering requirement before withdrawal is permitted.

5. Fair Play and Prohibited Conduct

v77 is committed to providing a fair and enjoyable gaming environment for all players. The following actions are strictly prohibited and will result in immediate account suspension and possible legal action:

• Collusion with other players to gain an unfair advantage in any game or tournament.
• Using software robots, automated scripts, or any artificial intelligence tools to play on your behalf.
• Attempting to exploit bugs, glitches, or errors in the Platform to gain financial benefit.
• Money laundering or using v77 to conduct any financial transaction associated with illegal activity.

6. Intellectual Property

Ownership of Content

All content on the v77 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, game software, and the compilation thereof — is the property of v77 or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform without the express written permission of v77.

Limited License

v77 grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to collect or use any product listing, description, or pricing for the benefit of a competing business.

7. Privacy and Data Protection

Your privacy matters to us. The collection, storage, and use of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. By using v77, you consent to the processing of your personal information as described in the Privacy Policy. Key principles include:

• We collect only the data necessary to provide you with a secure and personalised gaming experience.
• Your data is never sold to third parties for marketing purposes without your explicit consent.
• You have the right to request access to, correction of, or deletion of your personal data at any time.
• All data is stored securely using industry-standard encryption and access controls.

8. Responsible Gaming

v77 is strongly committed to the principles of responsible gaming. We provide several tools to help you stay in control of your gambling activity:

• Deposit limits: set daily, weekly, or monthly deposit caps directly from your account settings.
• Self-exclusion: request a temporary or permanent self-exclusion period if you feel you need a break from gambling.
• Reality checks: receive periodic reminders about time spent and amounts wagered during your session.

9. Disclaimers and Limitation of Liability

Service Availability

v77 endeavours to ensure the Platform is available 24/7. However, we do not guarantee uninterrupted or error-free service. Scheduled maintenance, technical faults, or circumstances beyond our reasonable control may result in temporary unavailability. v77 will not be liable for any losses arising from service interruptions, whether planned or unplanned.

Limitation of Liability

To the maximum extent permitted by applicable law, v77 and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill arising out of or in connection with your use of the Platform, regardless of the cause of action or the theory of liability, even if v77 has been advised of the possibility of such damages.

10. Modifications to Terms

v77 reserves the right to amend or update these Terms at any time. Any material changes will be communicated to registered users via email or a prominent on-Platform notification at least 7 days before the changes take effect. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms regularly to stay informed.

11. Governing Law and Dispute Resolution

These Terms shall be interpreted in accordance with applicable international online gaming standards. In the event of a dispute between you and v77, we encourage you to first contact our support team at [email protected] to seek an amicable resolution. Most issues are resolved promptly at this level. Where informal resolution is not possible, disputes may be referred to independent mediation. The following rules apply to all disputes:

• All disputes must be raised in writing within 30 days of the event giving rise to the dispute.
• v77's decision on a dispute is final where no error in fact or procedure is identified by independent review.
• Disputes relating to betting outcomes determined by our certified RNG or live game results are not subject to reversal unless a verifiable technical fault is demonstrated.

12. Termination and Suspension

v77 reserves the right to suspend or permanently close any account without prior notice if there is a reasonable suspicion of fraud, money laundering, breach of these Terms, or any other conduct considered harmful to the Platform, its users, or the integrity of its games. Upon termination for cause, any bonus balance is forfeited. Real-money balances that are the result of legitimate play will be returned to the player after the completion of any outstanding investigation, subject to identity verification. Players may also voluntarily close their account by contacting [email protected].

13. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by v77 on the Platform, constitute the entire agreement between you and v77 concerning your use of the Platform, and supersede all prior agreements, representations, and understandings of any kind between you and v77 relating to the subject matter hereof.

14. Contact Us

If you have any questions or concerns about these Terms & Conditions, or if you wish to raise a formal complaint, please contact the v77 support team. Our team is available to assist you with queries relating to your account, payments, bonuses, game disputes, and responsible gaming. Reach us at [email protected]. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).